Terms of service
Terms of Service
1. Operator Information
Name: Quanzhou Rucion Trading Ltd.
You can contact us on the following links:
Communication is carried out primarily by electronic means.
The online platform is a small-scale sales website operated by a private individual.
2. Scope of the Terms and Conditions
These General Terms and Conditions (hereinafter: GTC) govern the conditions of purchases made through the website.
By using the website and placing an order, the customer accepts the provisions of these GTC.
3. Characteristics of the Products
The footwear displayed on the website consists of unique items owned privately by the operator.
The selection may include:
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used products, and
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new, unused footwear owned by a private individual,
which is offered for sale due to sizing issues, lack of use, or other personal reasons.
The products are not considered new products originating from commercial inventory or distributed through the manufacturer’s sales chain.
The condition, accessories, and characteristics of each product are indicated in the product description. Minor differences may occur.
4. Ordering Process
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The customer selects the product they wish to purchase.
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They provide the necessary shipping and contact details.
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The purchase price is paid in advance.
The sales contract is concluded upon receipt of the payment.
5. Payment Terms
Payment is made by bank transfer or by any other method indicated on the website.
The product will be dispatched after receipt of the purchase price.
6. Shipping
Shipping is carried out through a courier service.
The indicated delivery times are for information purposes only.
The operator shall not be liable for shipping delays beyond their control.
7. Withdrawal and Returns
The customer may notify their intention to withdraw from the purchase electronically within 14 days of receiving the product.
The conditions for return are:
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the product must remain in unchanged condition,
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it must be free from damage,
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and all accessories must be included in full.
The cost of return shipping shall be borne by the customer.
In the case of used products, aesthetic differences resulting from intended use and consistent with the description shall not be considered defects.
8. Warranty and Liability
As the products are unique items from private ownership, a manufacturer’s warranty is generally not available.
The operator’s liability is limited exclusively to:
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material defects that were not disclosed in advance,
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up to a maximum of the purchase price of the product.
The operator shall not be liable for:
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natural wear and tear resulting from use,
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damage occurring during shipping that is beyond their control.
9. Complaint Handling
Complaints may be submitted using the form below:
The operator strives to resolve disputes amicably.
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10. Data Processing
The personal data provided during the purchase process shall be used exclusively for fulfilling the order and for communication purposes, and shall not be transferred to third parties, except to the extent necessary for the completion of delivery.
11. Final Provisions
The operator reserves the right to amend these GTC at any time.
Any legal disputes shall primarily be settled through mutual negotiation.